Service pillar
Managed security and trust
Few organisations in the region have staff watching their systems at night. Our Security Operations Centre does, 24 hours a day, for managed-security and Enterprise clients. We detect and respond to threats, help you meet national cybersecurity requirements, and secure the systems you use to verify customer and staff identity.
24/7
SOC for managed-security clients
SIEM
Log monitoring
eKYC
Biometric ID
What we deliver
Security monitoring, identity and day-to-day IT support
Take the SOC on its own, add eKYC for customer onboarding, or hand us your whole IT estate. Any of these can also come as part of an industry solution. Our team runs them with SLA-backed support.
Cybersecurity and SOC as a service
Round-the-clock threat detection and response
24/7 security operations centre (SOCaaS)
Our analysts watch your environment continuously. They ingest logs, correlate events and escalate real threats to your team straight away.
Firewall management, endpoint and intrusion protection
Fortinet FortiGate NGFW, Sophos Intercept X and IDS/IPS configuration, tuning and ongoing management.
Cybersecurity compliance advisory for national regulations
Gap assessment, policy documentation and technical controls to meet national requirements, such as Liberia's new cybercrime legislation.
Penetration testing and vulnerability assessments
Authorised testing by experienced security professionals, so you find your weak points before an attacker does.
SIEM deployment for log management and correlation
ManageEngine Log360 or Splunk deployment with tuned detection rules for your environment.
Incident response and forensic investigation
For critical incidents our response team is activated within 1 hour. We contain the attack, investigate, restore systems and report on what happened.
Digital identity and biometric solutions
Know who your customers and staff are
eKYC and biometric enrolment system deployment
Customer identity checks that combine fingerprint, facial recognition and document scanning in one onboarding flow.
National digital ID integration support
API integration with Liberia's national ID database and biometric registry for real-time verification.
Fraud detection and trust infrastructure
Transaction monitoring and fraud scoring, duplicate detection and behavioural analytics.
Identity verification for banks and government
Compliant customer onboarding workflows meeting Central Bank of Liberia KYC requirements.
AML and compliance identity integration
Anti-money laundering watchlist screening, PEP checks and sanctions screening integration.
Offline-capable field enrolment
Enrolment kits keep working without internet and sync once the connection returns, which suits rural registration drives.
Managed IT services
Your outsourced IT department
System monitoring and proactive alerting
We monitor every server, switch, firewall and cloud resource and escalate problems as soon as they appear. Monitoring runs 24/7 on Enterprise support plans and during business hours on the others.
Patch management and software updates
Patches are tested first, then rolled out automatically across Windows, Linux and network devices at times that avoid unplanned downtime.
IT asset tracking and lifecycle management
Know every device you own, when it was purchased, when it needs replacing and what it's running.
Preventive and corrective maintenance
Scheduled on-site visits plus emergency call-outs with SLA-backed response times.
Remote and on-site helpdesk support
Tier 1/2/3 support via phone, WhatsApp, remote tools and on-site visits across Monrovia and beyond.
SLA-backed response times
Essential, Business and Enterprise support tiers, with P1 response from 1 hour down to 15 minutes (24/7 on Enterprise). See our service levels.
Industries served
Sectors we protect
Banks & financial institutions
Government ministries
Telecoms & media
NGOs & INGOs
Healthcare
Mining companies
SMEs
Packaged solutions
BankSecure, GovConnect and NGOConnect include this pillar
If you work in banking, government or international development, these packages combine our security services with the connectivity and support your sector needs.
Enquire
Tell us what you need to protect
Give us a few details about your systems and your current security set-up. A security engineer will reply with next steps, a proposed scope and indicative pricing.
Free first consultation with a security engineer
We respond within 24 hours on business days
Prefer to talk? Call +231 770 684 591
Managed security and trust enquiry
Fields marked * are required.