AI and automation
Chatbots, automated back-office processes, dashboards and digital workflows for organisations across Africa. Our analysts, consultants and engineers are based at our head office in Monrovia, and the same team supports what we build.
AI and automation services
These services come from several of our service pillars. You can hire us for one piece of work, such as a dashboard, a chatbot or a roadmap, or as part of a wider industry solution.
This page covers ready-to-deploy chatbots, document processing and workflow automation. For BI dashboards, IT strategy and digital transformation advice, see Intelligence and advisory services.
Chatbots, agents & virtual assistants
Conversational AI for customer service, HR helpdesks and citizen services, available on WhatsApp and the web.
Intelligence and advisory →Robotic process automation (RPA)
Automate repetitive data entry, report generation, reconciliation and workflows between systems, with no manual re-keying.
Intelligence and advisory →Document processing & OCR
Pull data from scanned forms, invoices and reports automatically instead of typing it in by hand.
Intelligence and advisory →Predictive analytics & machine learning
Models that forecast trends, detect anomalies and support use cases such as fraud detection, demand forecasting and crop prediction.
Intelligence and advisory →Dashboards & business intelligence
Power BI, Tableau and Metabase dashboards, data warehouses and KPI frameworks, so leadership sees performance from one set of data.
Intelligence and advisory →Workflow automation & low-code apps
Replace paper forms and email chains with digital approvals, case management and audit trails, built on low-code platforms such as OutSystems and Power Apps or inside your ERP.
DevSecOps and cloud →Automated software delivery
CI/CD pipelines that test, scan and deploy code on every commit, with compliance checks written as code.
DevSecOps and cloud →AI strategy, training & governance
Assess your AI readiness, build an adoption roadmap and train leadership on responsible AI use.
Intelligence and advisory →Where it helps organisations
Practical uses, by sector, taken from our service and solution pages.
Banks & MFIs
- RPA for repetitive back-office work such as reconciliation and report generation
- Machine learning models for fraud detection
- Loan portfolio analytics and automated regulatory reporting, as in BankSecure
Government
- KPI dashboards for ministry leadership, as in GovConnect
- Chatbots for citizen services on WhatsApp and the web
- Digital forms and approvals in place of paper, and OCR for scanned forms
Mining
- Dashboards for equipment utilisation, fuel consumption and production targets, as in MineTrack
- Anomaly detection on operational data
Agriculture
- Crop prediction models
- Dashboards for crop health, yield trends, input costs and market prices, as in AgriSmart
NGOs & programmes
- Programme dashboards and management reporting from one data source
- Low-code apps for forms, approvals and case management
Businesses
- Customer service and HR helpdesk chatbots
- Workflow automation with notifications and an audit trail in your ERP
- Demand forecasting models
From first conversation to support
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Free first conversation
Describe the report, process or plan you have in mind. A consultant replies with next steps, a proposed scope and indicative pricing.
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Readiness and roadmap
We assess your AI readiness and your data, compare technologies and vendors, and agree a roadmap before you commit your budget.
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Prototype
Where it fits, a working prototype within days, so you can test an idea before paying for full development.
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Build and connect
We build the chatbot, automation or dashboard and connect it to your ERP, CRM, databases and APIs.
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Train your team
Training so your staff can build their own reports and simple apps, and leadership training on responsible AI use.
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Support after launch
The same team supports the system after launch under an SLA.
Start with one process or one report
You do not need a large AI programme to begin. You can hire us for a single piece of work, such as one dashboard, one automated process or a roadmap, and build from there.
We do not publish AI case studies on this site yet. If you would like to discuss relevant experience, ask us and we will share what we can, subject to client confidentiality.